A unique business opportunity

INXPRESS IS A LOGISTICS SOLUTION CONSULTING COMPANY InXpress first opened in the United Kingdom in 1999 and has been franchising in India since 2013. InXpress is currently operating in 14 countries with 350+ franchisees worldwide, we only partner with reliable, trustworthy shipping companies. Our mission is to provide franchise owners with a way to build their businesses while providing best-in-class customer service with a personal touch to all our clients. We focus on the small business, the small and medium-sized enterprises (SMEs) who normally wouldn’t qualify for discounts from the big carriers. InXpress is not a shipping operation franchise; our people never touch the packages. We’re a home-based services reseller, a business based on making connections and building relationships. The difference between us and so many other franchise companies is that our Executive Team understands intimately what it takes to run an InXpress franchise — because they’re all franchise owners themselves. Our leadership learned the business in the trenches. We know what works — and what doesn’t — first-hand. And we’ll be there to support you every step of the way.

LOGISTICS IN INDIA IS A US$ 160 BILLION INDUSTRY EXPECTED TO TOUCH US$ 215 BY 2020. EXPRESS SHIPPING ALONE IS RS 22,000 CRORE INDUSTRY AND IS PROJECTED TO GROW AT 17% CAGR TO RS 48,000 CRORE BY FY2022 The Indian logistics sector is on a big growth tide. According to the domestic rating agency ICRA, Indian logistics sector is expected to grow at a rate 8-10 per cent over the medium term. This is an improvement over the compound annual growth rate (CAGR) of 7.8 per cent at which the industry grew during in the five years upto 2018. The logistics industry of India is currently estimated to be around US$ 160 billion and is expected to touch US$ 215 billion over the next two years, as per the Economic Survey 2017-18. According to the Global Ranking of the World Bank's 2016 Logistics Performance Index, India jumped to 35th rank in 2016 from 54th rank in 2014 in terms of overall logistics performance. The report also showed that India’s logistics sector has improved its performance on all the six parameters used in the ranking. This is a huge jump of 20 ranks and clearly indicates the growth of the sector. In India, the Rs 22,000 Crore Express shipping industry is expected to be valued at Rs 48,000 Crore by 2022. Demand for shipping continues to grow as global trade grows.

A WIN WIN FOR ALL STAKEHOLDERS InXpress has found our niche by teaming with DHL and other carriers to offer big discounts to small and mid-sized businesses through the power of bundling, as well as high touch customer service. - Carriers like us because we bundle customers and bring them significant revenue while assisting with customer relationships. - Customers like us because we are both a price leader and a service leader. Usually price leaders, like wholesellers & co loaders , offer little customer assistance and individual attention. We actually increase the amount of customer service clients receive in the shipping process at the same time we save them money. InXpress provides one-on-one customer service, putting a face on shipping for clients who don’t know how to ship or import their goods and are too small to afford an in-house logistics team. We provide personal, local service. Our franchisees never touch the packages, the carriers handle the actual shipping; we simply connect entrepreneurs to the right shipping options and provide deep discounts, which helps them grow their businesses — even as we grow our own. Because we deliver lower prices and stronger customer service, customers generally stick with us for a long time. What does that mean to franchisees? High customer retention and residual income.

THINKING ABOUT BECOMING AN INXPRESS FRANCHSIEE? You must have sales experience or an aptitude for sales. A background in the shipping industry isn’t really important. What matters most is your drive, your ability to follow a proven business model and your love of the authentic relationship-building that drives sales. We can develop your sales skills as long as you have the desire to learn. We don’t expect franchise candidates to be experts in global shipping. That’s the expertise we and our global partners bring to the table. The best background for our ideal franchisee is outbound sales and marketing, or — and this is an important distinction here — a willingness to learn outbound sales and marketing.

LOW ENTRY COST WITH HIGH POTENTIAL RETURNS As a home based business, InXpress offers franchisees a low cost of entry. There’s no need to start off with bricks-and-mortar, equipment or employees, so your costs to get started are modest. The most successful franchisees won’t spend too much time sitting in their home office though — especially not initially. Instead, they will spend their time introducing themselves and their solution to as many businesses as possible. The value proposition is simple: Lower costs on shipping, and much stronger service than big carriers can offer. Signing up clients is how you hit break-even, and build a highly profitable, highly scalable business. We are first and foremost a business built on sales skills. Our business model is based on creating residual income from customers with ongoing shipping needs. We seek them out and tell them about our buying power, our world-class carrier partners and our international reach with global shipping leader DHL. When they realize they can save from 11% to 33%, on average, they tend to sign on with InXpress. When they discover our unparallelled, personalized customer service, they tend to stay. We never touch the boxes.

LOW INVESTMENT LOW OVERHEAD MODEL One of the big benefits of owning your own home-based franchise is the low overhead. InXpress franchisees serve as resellers who offer small and medium-sized businesses with shipping solutions. Carriers do the actual shipping; franchisees need never touch the boxes. That means there’s no reason to search for warehouse space or own any vehicles. With just the initial investment of Rs 900,000 plus GST you can kick start your business with limited investment and overheads. The beauty of this model is that you scale based on your growth and are always in control of your cost and in turn profit.

RESIDUAL RECURRING INCOME, LOW OVERHEAD DRIVE REVENUE POTENTIAL FOR FRANCHISEES As a home-based service business, InXpress offers franchisees a low entry point, no inventory and low overhead. These factors, coupled with a proven residual income model, make it possible for franchisees who are self-motivated and driven to reach the break-even point quickly and start generating income. As per our 2018 system figures, the top 20% Franchisees generated revenues ranging from Rs 1.3 Cr to Rs Rs 74 Lakhs (pre tax), with an average gross margin of Rs 52 Lakhs to Rs 23 lakhs as reported by 7 locations doing business for more than 12 months at the end of 2018.

THE CORE OF OUR BUSINESS SYSTEM We help franchisees understand how to build up their customer bases, from business development to networking and data mining. We employ full-time FSMs (Franchise Support Managers) who act as the first line of defense when franchisees have a simple question that needs to be answered, such as how to apply for an account number. When it comes to more complex questions about strategy and maximizing performance, you can call on your experienced business coach. From the time you sign your franchise agreement, our goal is to coach you to success. What does that look like? You can expect field visits where your coach goes with you on calls within first 30 days. You can look forward to a year of solid weekly communication, key performance indicator analysis, meaningful interaction with our leadership as well as other franchisees, and regular coaching sessions. We’ll walk you through the process of getting a customer and activating a shipment, which is key to building up your residual income.

CLICK ON ENQUIRE NOW AND SEND US YOUR DETAILS AND OUR FRANCHISE DEVELOPMENT TEAM WILL GET IN TOUCH WITH YOU. What happens after you fill out the form on the site? Here’s our step-by-step guide: 1. Once you fill out an enquiry we’ll review your form to make sure you’re a good potential candidate to become an InXpress franchisee. We’ll call you and guide you through the foundation of our company and your investment. You’ll attend a webinar and learn more about the model and the brand, and we’ll determine whether we both want to move forward. If both parties feel it’s a good fit, we’ll have you sign a non-disclosure confidentiality agreement. 2. You’ll have a phone conversation with our Country Manager, and if we’re all on the same page, we’ll move on to franchisee validation and we’ll send you our Franchise Disclosure Document. 3. You’ll come to our Mumbai office for Discovery Day, where you’ll find out what our team does and how they help support franchisees to create a successful business. You’ll interview us, and we’ll interview you. 4. After you sign your franchise agreement, we’ll start training, beginning with our online learning modules and then attend a two days Xpress Start training at our corporate offices. We will also assign the Onboarding Manager who will be your go to person for the next 12 months. 5. Once you are on field we will schedule a 3-day support visit in your market with your onboarding manager followed by weekly phone calls where they’ll review your activity, answer your questions and help strategize your next steps. 6. In the next few months you will be invited to Mumbai to attend 5 days Boot Camp training to get your selling skill set sharpened and take you to the next level. To get the process started, fill out the application form above.